Lavonda Talbert's Page

For the July meeting, SMC – Cleveland and SMC –Akron will be hosted by the Akron-Canton Airport on the topic of the legal ramifications of social media and how legal shapes social media policy in-house.Kristie VanAuken, Senior Vice-President, Akron-Canton Airport and Joseph Feltes, partner, at Buckingham, Doolittle & Burroughs, LLP will guide a discussion on what companies big and small need to do to build and sustain a smart and effective social media strategy while avoiding legal…See More

Join Ryan Unger and Zak Dabbas, co-founders of Punchkick Interactive, America's first design firm to focus exclusively on full-service mobile marketing for an evening of enlightening mobile conversation. Unger and Dabbas will provide information about an array of mobile tools and how communications professionals can utilize them for their organizations and clients.According to Unger and Dabbas, "Mobile marketing is exciting because it is the future of marketing. Phones travel everywhere with…See More

Please join us for SMC’s May 2010 meeting held at the offices of Time Warner Cable Media Sales & Sportstime Ohio!The theme is: Cleveland Rocks!Breakout session: Tony Ramos, local Clevelander and Specialist in PowerPoint Presentation will be leading the breakout session about utilizing “The Backchannel”.Not sure what the backchannel is? Check out Time Magazine's top ten tech trends for 2010:…See More

The Social Media Lab is pleased to present to you its next class - "Social Media in Exceptional Customer Service" as presented by Jack Ricchiuto. This workshop will address practices and principles for leveraging social media in the areas of: shaping customer expectations, quick service disappointment recovery, product promotions, engaging core-influencer customers, and engaging satisfied customers in the broadcasting of success stories.Jack Ricchiuto is a nationally acclaimed designer and…See More

Please join the Social Media Club Cleveland for our March event, hosted by The Cleveland Play House. The event is BYOB, and please bring a snack (cupcakes or your take on a "theatrical snack") to share with the other guests.This month's meeting will feature breakout sessions by The Cleveland Play House staff:Artistic Director, Michael BloomMarketing Assoc and Social Media Manager, Jessica BixbyPR and Communications Manager, Lisa Craig*Please note* this event is at The Cleveland Play House- NOT…See More